I appreciate you taking the time to drop by the forum, mwells1220.

The new layout of the invoice is a working by design. Currently, some features aren't available in the new Invoicing Experience yet, which prevents you from transitioning to the new experience. However, we are constantly working to enhance our products to ensure you receive the best possible user experience.

Here are some features that are currently unavailable in the new experience:

• Ship via, Shipping date, and Tracking no. fields
• Adding a new invoice Term
• Send Later option
• Print Later option
• Reference links displaying matched online transactions
• Subtotals
• Account summary
• Price Rules
• Progress invoicing
• Signatures on Mobile
• Classic sales tax

You can check this article for more details: See what’s new with estimates and invoices in QuickBooks Online.

Additionally, you may refer to this guide on how to record payments you've received from your invoices: Record invoice payments in QuickBooks Online. 

If you have any additional concerns besides invoices, please post them here in the community. Keep safe!