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Ivan_G
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We understand the importance of seamlessly processing your Purchase Order (PO) in QuickBooks, AriaMD.

 

Since the issue persists with your PO cc email address, I suggest contacting our QuickBooks support team. By doing so, they can further assist you and resolve this matter promptly.

 

If you're using QBO, you can follow the steps below to reach out to them:

 

  1. Log in to your QBO account.
  2. Click Help (?).
  3. Select Contact Us and choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a call back from the next available expert.

 

However, if you're referring to the QuickBooks Mobile Application, please call the number located at the bottom of this article: QuickBooks Online Support.

 

In addition, you may also check this article as a reference whenever you need to convert PO to expenses and keep track of your transactions in QBO: Add purchase orders to expenses, bills, or checks in QuickBooks Online.

 

Feel free to reply to this thread if you have additional QuickBooks-related concerns. We're one click away.

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