I appreciate what you've done on your end, Borges. Since the issue persists, let me redirect you to our support team.
Here's how:
- Log in to your QuickBooks Online company.
- Select Help (?).
- Click Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
In the meantime, you can access your expense PDF attachments by opening your QuickBooks Online account through a mobile browser.
Furthermore, I added this article for you to have a guide on which QuickBooks Online features are supported on mobile devices: Compare mobile app features.
If you have further concerns about opening your expense PDF attachments, feel free to come back here in the Community. We're here to assist you 24/7.
