When I opened gmail today,I had 15 emails from people with major progress-stopping issues with QB.  "Passwords suddenly stopped working", "Can't enter new transactions", "Will not open", (my issue...) and LOTS of others, equally serious.  

What's up QB?  Programs failing right when we need them, or what???  I need help, today, also.  I can't seem to find a direct contact to a real person.  Lots of "help articles", but no realtime, realperson answers.