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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
MariaSoledadG
QuickBooks Team

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Let me help you fix this issue, AccountKeeper. 

 

A higher resolution results in the computer decreasing the size of the windows and contents to display more in a given space. Decreasing the resolution results in the computer increasing the size of windows, so you might have to scroll left or right to see some of the displayed information. QuickBooks, can detect screen resolution and adjust the font size accordingly. This will change the font sizes on the screen to coincide with any adjustments

 

Usually, you'll get this pop-up window when the QuickBooks system is in high-resolution graphic displays. This includes any of the following issues:

 

  • A transaction form does not fit on the screen.
  • The sizing icons at the top right of a window do not appear.
  • A field overwrites and hides its label.
  • Missing buttons.
  • The screen is distorted when you maximize or minimize it.
  • The fonts are too big.

 

Please know that QuickBooks is designed and coded for the  Default Windows dot per inch (DPI) value of 100% (96 DPI). Many systems with high-resolution displays now ship with DPI settings of 125% to 150%. To resolve this, you can set the Windows DPI to Smaller 100 (96DPI). Reducing the DPI setting will make text in Windows smaller as the DPI is lowered. 
 

  • Change the properties of QuickBooks
    1. Right-click on the icon for QuickBooks.
    2. Left-click on Properties.
    3. Left-click on the Compatibility tab.
    4. Check the box next to Disable display scaling or Disable Fullscreen Optimizations on high DPI settings.
    5. Click OK.
    6. Open QuickBooks and check to see if the windows are visible.

 

You can also check out this article for more information: Fix Screen Issues In QuickBooks Desktop.

 

Additionally, you can turn off pop-up messages from the Preferences tab. Here's how: 

 

  1. Go to the Edit menu, and select the Preferences tab.
  2. Click General.
  3. Under the My Preferences tab, mark the Turn off pop-up messages for products and services option. 

  4. Click Ok.

 

Apart from this, you may also browse some of our helpful articles in case you have questions about QuickBooks: Help Articles In QuickBooks Desktop.

 

Please know that you're always welcome to post a reply in this thread if you have any other questions about QuickBooks. I'll be here ready to assist you. Keep safe and wishing you continued success!

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