This issue has been severely impacting my company. We have spent over 20 hours on the phone with customer service over the course of the past month trying to address the issue - no one can give an answer or solve the issue. It’s driving my accounting team into the ground. My controller, who has been using Quickbooks for over 20 years, now sees that it’s become a useless piece of software - and we have QBDT platinum. Likely the only option is to switch to another accounting platform.