I know this has been very challenging for you, terri.

I've seen here that you've posted twice in this forum with the same issue. I'd suggest following the response provided by my colleague through this link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-attachments-in-qbo-app-stopped-....

If you have further questions or other QuickBooks concerns, please don't hesitate to reply in the comments below. We'll be around whenever you need help. Keep safe!