Hello, gwmtreas.

I felt disappointed that you had to experience that with our support. And I understand that it must have been stressful not being able to get the help you need.

I will be glad to offer my assistance to you. However, I would appreciate more details of your issues or concerns to understand them fully. Providing further information would assist me in offering an accurate troubleshooting solution to resolve the problem or address any concerns you may have.

I'm looking forward to your response. Stay safe!