Let me help you fix the issue, NewToThis23.

First, let's restart your MacBooks so it frees up memory and reduces energy consumption with software updates giving you a fresh start. After that, ensure QuickBooks is updated to the latest release so you'll always have the latest features and fixes.

Once done, use the verify and rebuild utility tool to identify errors and fix issues that have been found. To do so, follow the steps below:

1. Go to File menu, then select Utilities.
2. Select Verify Data. If a problem is detected:
   1. Go to File menu, then select Utilities.
   2. Select Rebuild Data.
   3. Run Verify Data again.
   4. If it still detects a problem, restore a backup.

Next, run your computer in safe boot mode to figure out if there's a conflict between QuickBooks and any software installed on your MacBook. Here's how:

1. Shut down your computer.
2. Press the Power button, then press and hold the Shift key on your keyboard until you see your Desktop.
3. Open QuickBooks and perform the same task you were trying to complete before the Crash Catcher appeared. If you’re unable to reproduce the problem, this might indicate a conflict between QuickBooks and something installed on your computer.
4. Return to normal mode by restarting your computer without pressing anything.
5. If the issue persists in normal mode, contact an IT professional.

You can also check out Solutions 5 and 6 of this article if you're still unable to fix the issue. I've added this article for more information: Troubleshoot Crash Catcher.

Moreover, you may also want to process customer payments online. I've got this article for reference: Turn On Online Payments In QuickBooks Desktop For Mac.

I'll be here ready to lend a hand if you have other concerns accessing your QBDT Mac program. Please don't hesitate to leave a reply below. Stay safe.