I do usually run reports the same way the instructions describe in the link you sent. Unfortunately, when I try to open the link for basic troubleshooting it shows as the message can't be found. I have read that not adding a class, payee or customer can cause something to show up in the not specified column. But, I have had multiple transactions where I made sure to include a specific class, payee and customer and the transaction still shows up in the not specified column. I have had multiple transactions where I made sure everything was filled out and it still shows up in the not specified column.