Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
stephanie135
Level 1

Reply to message

Im not very tech savvy but have been fighting with QB since my install of 2024. I had a prior version. 

So my issue is after leaving my computer with QB open for a while when I come back the space after you open the company and put in your password is grey and will not let me type in my password.  It is throwing an error code in the logging area  of QB

When that happens it also locks up my windows button to so sign out of my computer I have to go into task manager, If I sign out and then sign back in, QB will let me type in my password to access my company... 

 

In reading all the auto update comments I have been wondering if this may be connected.. Of course I have called QB and they want to up sell me a year of tech support for $799 because they says its all on my end. Funny I had no issues until i upgraded to 2024. Any thoughts

 

 

Need to get in touch?

Contact us