This just happened to me!! I called in and the Yash Singh said i would receive a call back from their technical department then i was called back from an OUTSIDE company NOT QUICKBOOKS who said i have over 13,000 corrupt files and the reason my account wasn't reconciling was because of these errors. At the time i was confused since it is an online database and it didnt make sense --- now it ABSOLUTELY isn't right. Today will be the last day i use QuickBooks, my trust has been lost and i will be telling everyone i know.