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shaner13
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This is not true. Melio support cannot help with QB integration. After the full integration, they stopped allowing my company to pay bills, even though I did so for years on the Melio platform alone. After QB integration, they have now blocked me from paying bills. I contacted Melio support. They refer you to Melio Compliance, which hasn't answered a single email in over 3 weeks. Once you have Bill pay powered by Melio, your QB is hijacked and you cannot switch back to QB Bill Pay or any other option. QB support says I have to get Melio to disconnect it. I have removed the Melio app from QB, I have disconnected the QB sync in Melio, and I have tried to close my Melio account and delete it from existence. None of this has worked. Removing the sync doesn't work. Melio will not close my account without going through Compliance, which again is non-existent and will not reply to anything you send their way. There is no telephone number, there is no reply to emails, there is no chat feature for Compliance. Once you are connected, your ability to pay bills through QB is eliminated.

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