I ran verify/rebuild, 5 errors corrected. Completed other troubleshooting steps, backup now working w/QB running.

The code was the one QB sends when using the help, contact us feature. Code was never received in email, tried 3 times. After troubleshooting on other issue, code was received.

Thanks for the help!

Why can't code be sent to my phone instead of email? Phone is much quicker...