Thank you for coming back to the Community, genglass25.
Maintaining accurate account information is crucial, especially when it comes to your phone number and email address. This guarantees a seamless experience in managing your subscription and product.
As mentioned by @4Gal, make sure to be the primary contact of the account when accessing the Customer Account Management Portal (CAMPs) portal. They're the only ones who can change the address and phone number.
If you're still unable to update the information through (CAMPs), I recommend contacting our Technical Support Team and update the information for you. Follow the steps below to obtain the contact details:
- In your company file, head to the Help menu at the top to select QuickBooks Desktop Help.
- This action will take you to the Have a question? window.
- Choose Contact Us and give a brief description of your issue.
- Click the Continue button and log in to your Intuit account.
- If you don't have an account, select Create a new account.
- From there, select Continue and Continue with my account.
- We'll email you a single-use code and make sure to input the number.
- If you have more than one account, choose the one you want to use and Continue.
- Press the Continue button and select chat with us to initiate a conversation or Have us call you to speak with an agent.
To learn more about the best time to reach out to our support team, refer to the following link: Contact QuickBooks Desktop support.
In addition, utilize these resources to guide you through the process of updating the phone number for your business, including the address and email information:
In addition, the links below provide information on how to manage your Intuit account or subscription, and solutions to troubleshooting login problems:
Keep me posted if you have additional questions about changing your address or phone number or other account-related concerns. I'm always ready to provide the assistance you need. Have a good one, @genglass25.
