Forcing customers off the desktop version onto a more expensive, significantly less capable, less featured system is customer hostile.  Ignoring significant issues for four years is customer hostile.  Since just about nothing can be done to undo something the way you did it, it can take a day of research just to replicate a missing or broken feature.  The same is true with all the automatic functions, and they are especially error prone.  It's not a reasonable assumption that Intuit is volunteering to be seen as ever less competent for four years.  I think it's more likely they want us to start paying them for assistance to navigate their broken, maze like system for obfuscating accounting.  I've really got to redouble my efforts to find an alternate brand product.  Intuit is the worst.  The software is worse every year and the management sees us as suckers not customers.  This is a garbage relationship and I want it out of my business.