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ArtyFacts123
Level 3

Challenges with going from QB Online to QB Desktop 2024 Premier

Should it be this difficult?  Hi there!  I have gone through many/most of the steps of migrating a company file from QB online to QB desktop 2024 Premier.  I finally got to the step of using the migrating tool and uploading the QBXML file to Quickbooks Desktop.  But alas, when I look at the Desktop,  no data was transferred.  Not a bit!  I did see that there was another way to do the transfer, which is to Export to Excel, which makes no sense to me (I don't need it to go to Excel, I need it to go to QB!).  

Are there any workarounds?  Other than starting from scratch? 

I have heard that some people have done the Export multiple times and that may have helped. 

ALSO, for some reason, the program OneDrive by Microsoft (which came with the computer - we didn't sign up for it) is starting to "delete" files.  I'm freaking out a bit because many of those files are ones that are related to my QB Export job.  So is that what is messing things up? 

Please someone help.  I am dealing with this all day.  Thank you for your time and assistance!!!!

 

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