Hi Sonyap1,
I appreciate you for trying the steps laid out by my colleague.
Currently, we have an ongoing issue with the error message you received when reviewing the 1099 data. With that, I suggest reaching out to our phone support so we can add you to the list of affected users.
- Click the ? Help icon.
- Go to the Search tab.
- Click Contact Us.
- Select Ask about something else.
- You may type in error 185.
- Click Continue.
- Select either Chat with us or Schedule appointment.
Once the issue is resolved, you can check this article which has detailed instructions on how to file the 1099 forms and check their status: Create and file 1099.
We appreciate your patience while we're working to resolve the issue the soonest.
