Thank you for sharing this to us, @laurajimvio. I can see your frustration about the SSN format under 1099 in QuickBooks Online Payroll. I'm here to help share how to contact to our support team.
I urge you to call our support team so they can further assist you on how to fix this issue within QuickBooks Online Payroll.
- Go to Help (?), then click Contact Us.
- Please enter your question and select Let's talk.
- Review and Select from the following: Have us call you or Chat with us.
For your convenience, here are the support hours for different QuickBooks Online plans:
Plus, Essentials, Simple Start:
- Monday to Friday: 6 AM to 6 PM PT
- Saturday: 6 AM to 3 PM PT
Advanced:
- Support is available anytime, any day.
Let me know if you have more concerns on handling your employees' SSNs or filing 1099s. I'm here to help you in any way I can. Take care.
