You raise your rates and "upgrade" services and then we pay more for services we don't need but you don't bother to actually do what users are asking for. Other companies use current technology to take payments and your answer is not satisfactory to only using a card swipe. Get with the program Intuit as you are not customer service friendly 99% of the time... except when people want to get new services or want to pay you more money for upgrades. Once this ball is rolling you will do all you can to get the money.... service after the facts is laughable.