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Thanks for the prompt reply, @jpajunen.
I'll make sure to provide more information about your concern.
You'll need to make sure you've customized the report correctly. Also, when you pull up the Sales by Product/Service Detail report it's already grouped by products and services. See the screenshot for reference:
However, if you want to include a column for the products and services to sort things out more clearly, I'll show you some steps below.
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- Go to the Reports menu.
- In the search field, enter Sales by Product/Service Detail.
- Click the Customize button at the upper-right corner.
- In the Rows/Column section, tick the Product/Service check box.
- On the Filter are, select the Transaction Type and choose Non-Posting.
- Make sure the reporting period is correctly set up.
- Then, click Run report.
Additionally, you can check the following articles for further details on handling reports:
If you want to export the reports to Excel, please refer to this link for future guidance: Export reports, lists, and other data from QuickBooks Online.
You can always count on us if you need more help navigating your QBO account, especially in managing reports.