Hello,

Yes, my issue was resolved, thankfully. 

I had a Canadian address that I was trying to send the 1099 to. Once I cleared that up it went through. 
Make sure they give you an INV number to refer to when you call. I think that helped expedite clearing up my issue because when I called I referred to that number and the response was immediate. 
Keep calling or chatting with them. 
for you!