Allow me to dive into this thread to assist you, @Christal3. I’ll provide you with the details about QuickBooks Desktop (QBDT) and clarify something regarding the discontinuation 2024 version.
As mentioned earlier by my colleague, if you are using QuickBooks Desktop 2020 software, the services you receive from within your QuickBooks, such as Payroll, Online Banking, and Merchant Services, will not be supported, and you will lose access to them. However, Intuit still provides support for older versions of the software.
Please note that after May 31, 2024, if you are using QuickBooks Desktop 2021 software, your access to services such as QuickBooks Desktop Payroll, Desktop Payments, live technical support, Online Backup, Online Banking, and others will be discontinued, which means you won't receive any critical security updates protecting your data after June 1, 2024. But don't worry, the 2024 QuickBooks Desktop will still operate.
Products affected by service discontinuation after May 31, 2024
- QuickBooks Desktop Pro 2021
- QuickBooks Desktop Premier 2021 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
- QuickBooks Enterprise Solutions 21
- QuickBooks Premier Accountant Edition 2021
- QuickBooks Enterprise Accountant 21
- QuickBooks Desktop for Mac 2021
Products affected by service discontinuation after October 3, 2024
- QuickBooks Desktop Point of Sale 19.0
What happens to my payroll service
- QuickBooks Desktop Payroll Basic — Your paychecks won't calculate any taxes. You won't be able to send payroll to Intuit for processing, including direct deposits. Your payroll subscription will be deactivated, followed by a refund for the unused part of your payroll subscription.
- QuickBooks Desktop Payroll Standard and Enhanced — Your paychecks won't calculate any taxes. You won't be able to send payroll to Intuit for processing, including direct deposits, or send payments and filings using E-File & Pay. Your payroll subscription will be deactivated, followed by a refund for the unused part of your payroll subscription.
- QuickBooks Desktop Payroll Assisted — You won't be able to send payroll for processing, including direct deposits. Intuit will no longer be responsible for filing payroll tax returns and W-2s for 2022. Paycheck tax calculations will be incorrect and the payroll service will be canceled.
- Intuit won't file and pay your 2nd Qtr. Taxes. To remove the payroll service from your company file in QuickBooks, go to Employees > Send Payroll Data, then Send.
- Annual Support Plans — Any Annual Support Plans you're currently on will continue to work until your annual subscription expires.
For more detailed information about this, you can check these articles:
If you're interested in updating your software to the latest version, I suggest taking a look at this article for detailed instructions. I also recommend visiting our QuickBooks website to see the latest prices:
Keep in touch if you have more concerns with QuickBooks Desktop 2024. I'll be happy to help you, just leave a reply, and will be one reply away. Keep Safe!
