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I'll ensure you can get back to your preferred customer list view in QuickBooks Desktop (QBDT), kelper62.
Based on your screenshot, I can tell you've switched to the Flat View option, causing your customers and job names to be listed in line with each other. To return to the hierarchy view, follow these steps:
- Go to the Customer Center.
- In the Customers & Jobs tab, highlight any customer or job name.
- Right-click and select the Hierarchical View option.
Also, I've included this article to help you track customer transactions in QBDT: Get started with customer workflows in QuickBooks Desktop.
Please let us know in the comments if you have other concerns about managing your customer list in QBDT. We'll get back to you right away to assist you further.