Hi Lain,

Thank you for your detailed response! This is a bit overwhelming since I am a newer user - I'm going to print out your reply and break it down piece by piece so I understand. It's extremely frustrating since we asked the accountant if there would be issues about moving from QBO to Desktop, he said it was doable and no mention of issues. We new there would be some conversion issues and I read about them online but I haven't seen anyone mention having an issue like this!

I don't mind re-reconciling. I think the concern (for me) is that it goes back to 2004 - so I'm not sure exactly how reconciling to 12/31/17 will fix the issues before then...but I'm probably not fully understanding it so I'm going to read it over and try and understand it before I ask any more questions - I don't want to waste your time! Thank you!