Just adding to the thread - QBO PLEASE HELP! The PDF format is horrific and even USPS told me the mailing capability is questionable since I print and mail in black & white (why pay more for color?). QBO, please understand there are a lot of individual states that have laws requiring the PRINTING AND MAILING of invoices. One such example is Colorado and the HB23-1137 HOA statute. All HOA members must receive a printed and mailed invoice monthly. QBO you have a large number of HOA clients and I know several software companies are trying to use this as another example of why QBO isn't a good solution. Please allow for a decently formatted, black and white pdf invoice, that shows the account transaction history and the current charges on the invoice form.