Congratulations on your first post to the Community, pam. Resolving the error you’ve encountered is my priority here.
We have a separate forum where our customers can engage with our developer team. This way, both of you with the engineering team can discuss what causing the error you got from the application, and guide you further through the process of resolving it.
Thus, we can post there by following the steps below. Once there, please elaborate on the steps you have taken before having that error. That way, our developers can determine its cause and provide a resolution:
- Go to our Intuit Developer’s website.
- Log in to your QBO account, to enable you to post your question.
- Choose your QuickBooks product.
- From the right corner, click "Ask Question."
- Enter your question in the box. You also have the option to add details with your concern.
- Click "Ask" to post your question.
Please don’t hesitate to post your queries there, pam. Also, you’re always welcome here in the Community if you have more concerns with QuickBooks. Have a good one!
