I am with you. I have been using QB since 1996 as well and have loved it for the most part. I have several small businesses in the construction industry and the online version is horrible. Now I can't find anyone who speaks english to help me. I simply want to purchase a desktop version for my Mac that I don't have to pay hundreds of dollars every year. I don't need payroll, accept payments, etc. This is so ridiculous! It infuriates me to have to explain something so simple and basic, give ridiculous amounts of information not at all relevant to selling me a software product to someone who can hardly speak english, doesn't understand what I am saying or asking for, just to keep being pushed to an online product. Is there anything out there other than Quickbooks to purchase?? I hate to have to change and migrate everything over, but I am a one person office with 5 different small companies, only one has very many transactions on a regular basis. If anyone has any information I would appreciate it.