It can be a challenging situation, wards. We value your time and effort in finding a fix to your concern.
 

I'm glad that you've resolved your issues about managing your invoices. 

Also, thank you for sharing the resolution you've performed. Your updates or the information you've provided will serve as an opportunity for customers having the same issue, and they will have something they can work on.     

We appreciate your effort in letting us know about this. Please let me know if you have any additional queries, and I'll get back to you as soon as I can. Have a great day ahead!