Thank you for getting back to us, @AccountForce.
I'll route you to the department, which can guide you in claiming your badge.
You can also request a reissue of your certificate by sending an email.
Here's how:
- Create an email with the following info:
- Your first and last name.
- Email address used to register for the event.
- Date of the event.
- Course title of the training session you attended.
- Send the email to the training session you took part in.
After three business days, if you don't get a response, check your junk or spam folder. If there's none, you can reach our Customer Care team.
For future reference, here is an article for the common questions about Pro-Advisor certification: Frequently Asked Questions about Pro-Advisor Training and Certification.
Let me know if you have questions about Pro-Advisor certification. I'm always here to help. Have a great day.
