I understand the inconvenience this has caused you, @greenlane15. Your concern is totally valid, and we will bring it to the attention of management to improve our customer service.
After conducting a thorough investigation, we have found that the issue is related to investigation number INV-97480. Please be assured that our engineering team is actively working to resolve this issue, and we anticipate providing you with an update soon.
To ensure that you receive timely updates on the issue via email, I recommend that you contact our QuickBooks Online Payroll Support team and request to be added to the list of affected users. Here are the steps to contact our support team:
- Sign in to your QuickBooks Online company.
- Go to Help (?) and select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
- Ask the community to get help from businesses like yours.
Just in case, you can check this article out for future reference: Correct or change 1099s in QuickBooks
If you have any questions about 1099 in QuickBooks Online (QBO), feel free to reach out to us. I am here to help. Have a good one.
