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Replying to:
Heide DC
QuickBooks Team

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Thank you for taking the time to post your concern here in the Community, @dtoczko .

 

Allow me to provide you with the troubleshooting steps to fix the option when sending your estimates.

 

Sometimes, too much cached files can cause the browser to behave abnormally. Let's access QuickBooks Online through a private window.


Here are some key shortcuts for accessing a private window.

 

  • Mozilla Firefox: CTRL + Shift + P
  • Microsoft Edge: CTRL + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Safari: Command + Shift + N

 

If print or save is visible after this, the root cause of the issue must be from your regular browser. You'll want to clear the cache from your regular browser. However, if the issue persists, I'd recommend deleting the estimate, manually creating a new one, and resending it.

 

Additionally, you can check this article to save time in the future in converting estimates into invoices: Convert an estimate into an invoice in QuickBooks Online

 

Please don't hesitate to go back to this thread if you have more questions regarding estimates and any QuickBooks-related concerns. Stay safe.

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