Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
AileneA
Moderator

Reply to message

Hello, hmcowa.

 

I'll explain what error 590 is in QuickBooks Online. Error 590 in QuickBooks Online is a common error that can cause frustration for users. This error usually indicates an issue with your bank account or the bank's server. When you encounter error 590, it means that QuickBooks Online cannot connect to your bank account to download transactions or other information. 
 

However, upon checking with my tools and verifying with our back-end team support that there is a reported issue about error 590, something unexpected happened, and we can't connect to Chase Bank. Our engineering team is currently investigating the matter for an immediate resolution. 

 

In the meantime, I suggest you stay in touch with our QuickBooks Online Support Team and provide them with your contact information so they can add you to the list of affected users and notify you of any updates or fixes. 

 

To get in touch with us, you can either request a call or initiate a chat:

 

  1. Click the Help icon.
  2. Go to the Search tab, then click the Contact Us button.
  3. Enter a brief description of your concern in the description box.
  4. Proceed with continuing, then select your preferred way to connect: Chat with us or have us call you.

 

Once the issues with connecting your Chase account with QuickBooks are resolved, you will have a seamless experience downloading all your transactions in QuickBooks. You can connect your account. Then, you can start categorizing your transactions according to your preferences. QuickBooks offers a variety of categories that you can use to organize your transactions, such as expenses, income, and transfers. Additionally, you can create custom categories to match your specific needs. By categorizing your transactions, you can easily track your spending and income and better understand where your money is going. 

 

I understand that this issue might be causing inconvenience, and I assure you that we are doing our best to resolve it as soon as possible. We appreciate your patience and understanding in this matter. Have a great day!

View solution in original post

Need to get in touch?

Contact us