Hi fonewiz,
Yes, the issue is still being investigated by our engineers. As for the phone number, you can follow the instructions provided in this article: QuickBooks Online Support. It also has a phone number that you can call in.
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Support Hours
- Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT
- Advanced, any time, any day
Please let me know if you have other questions. Take care and have a good one.
