Hi pennywise77,
It isn't the kind of experience we want you to come across.
To ensure your issue gets resolved in no time, I suggest reaching out to our phone support team so we can investigate this further. To do so, you can follow these steps:
- Click the ? Help icon.
- Go to the Search tab.
- Click Contact Us.
- Select Ask about something else.
- You may type in I received an error message when trying to send invoices.
- Click Continue.
- Select either Chat with us or Schedule appointment.
Moreover, I've added this article as your guide to receiving invoice payments:
I'm just around whenever you have concerns about sending invoices.
