Hello there, @Stollen1954.
I acknowledge the need to switch back to the old invoice layout since it has valuable features that your business needs. Currently, users of Simple Start and Essential will be moved to the new invoice experience and will no longer be able to revert to the old invoice experience.
In the meantime, you can utilize the custom field to input information regarding the shipping method, tracking number, and shipping date. Moreover, as these invoice features are crucial for you and your business, I suggest submitting a request to our product engineering team so they can consider adding these functionalities in the future updates. Here's how:
- Click the Gear icon, then select Feedback.
- Enter your comments or product suggestions.
- Select Next to submit feedback.
You can refer to this article to learn about the latest updates regarding invoices and estimates: See what’s new with estimates and invoices in QuickBooks Online.
If you want to personalize your sales forms in the invoice layout, you can check out this article: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Let me know if you have other questions regarding invoice templates by replying to this post. I'll be glad to help you.
