Hello there, @intelm.

We recognize the urgency of this matter, and this isn't what we want you to experience. Upon checking here on our end, the only way to contact Melio support is through the Help button or through sending an email directly to Melio. Rest assured, once they've reviewed your email. They'll get back to you as soon as possible to help you with your concerns.

Furthermore, we recommend going through the Pay bills with Bill Pay Powered by Melio section inside this article to see Melio's general and supporting information: Check which Bill Pay you are using in QuickBooks Online.

Feel free to visit the Community space if you have other additional QuickBooks-related queries or need assistance managing integrations. We'll make sure to be around to help you right away. Keep safe.