Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
AileneA
Moderator

Reply to message

Hi there, azacdoc. 

 

I'm sorry you're encountering an issue adding the email address and password field while creating a new company. 

 

To better assist you, please provide some additional details. Aside from dark blue, and won't accept anything in the field. Did you receive any error messages when you attempted to enter the email address and password? If so, what do they say? Also, have you tried entering various characters, including letters, numbers, and special symbols, to see if they are accepted? 

 

Any additional details you can provide would be greatly appreciated. With this information, I can give you the best possible solution. Please provide further details or screenshots of which part or window you have difficulty entering your email address. This will help me understand your situation better. Have a great day!

Need to get in touch?

Contact us