Hi there, @mjb70.
I understand how important it is to use the Sales Order Fulfillment Worksheet. However, our engineers are currently investigating this issue wherein non-inventory parts are missing and no changes or status changes are made to the sales order.
I recommend contacting our QuickBooks support team so they can add you to the affected users about this investigation and get notified of the updates. Please provide the investigation number (INV-29992) and the necessary information.
Here's how:
- Head to this link: Contact Us.
- Select QuickBooks Desktop product and click Continue.
- Select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Furthermore, you can use the Express Pick-Pack feature to complete the pick-and-pack steps for an order as a single action instead of separate processes.
Feel free to comment below if you have other concerns besides the Sales Order Fulfillment Worksheet not showing non-inventory items. We're always available to assist you.
