I have been a QBDT user since 1999. I have paid for more upgrades than I can count. My current nonprofit can not afford a yearly $600+ expense. I don’t mind a little upgrade fee, but this is WRONG. They are holding us hostage. This is very stressful, all our financial records. I currently have 2019. I do not use payroll. I use AR/ AP. So for me to upgrade is not needed. But with that being said, I need support. I don’t mind a reasonable support fee.