I have already tried all of those things.  First off there is not magnifying glass as you have shown.  I use the desktop app but I even went back to using a browser and cleared all cache's and still didn't have the magnifying glass or the option to go back to classic advanced search.  I've used the new search and have found now that when searching using memo to search that unless you type in the memo as it was entered into originally it will not find it. We use this function for EVERYTHING!  I  can't stress enough how horribly frustrating it is to keep having to learn new and more difficult ways to use a once functioning system.  I spent more than an hour trying to get this system to work so I can effectively do my job.  An hour doing something that I already didn't have time to be doing.  My days are already extremely busy and extremely stressful without you all adding to it.  Are you going to pay me for my time?  I already work 11 hour days don't make them 12 and up.