This was kind of a blessing in disguise... I always got frustrated with the receipt snap on the app because alot of times it does not take good pictures or ill have to crop or take multiple times before it works. So glad it stopped working and i started using the forward email feature for my receipts. It is way better. I can use my phones camera app document scanner. Works a lot better then the app. Just go to transactions, then receipts on QuickBooks online. Select "forward from email. Create and email then just take pics and send them to the email you created. You can attach multiple receipts to a single email.