Hi there, @mjurjovec. Thank you for joining the thread. We hear your sentiments and understand that experiencing any error messages may affect your bank activities with QuickBooks. Please know that this isn't what we want you to encounter. It's our pleasure to provide you with information regarding the error message when uploading transactions in QuickBooks Online (QBO).
We understand how runtime issues can disrupt your business activities within the program. Please know that we are committed to resolving this issue. We've received reports about the error message "There's a problem with this account connection" when creating an invoice. We recommend reaching out to our support team so that they can add you to the list of affected users. Please be assured that our software engineers are working diligently to provide a resolution, and we'll keep you updated via email.
To contact support:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Click either tab to get started: Assistant or Talk to Human.
- Search Contact Us, then Start a chat with a support expert.
Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.
We have also included some articles that guide you in ensuring your accounts are handled accurately:
If you have any further questions or need assistance with other QuickBooks challenges, please don't hesitate to reply to this message or create a new post in our forum. The Community is available 24/7 to help you, @mjurjovec. Have a great day!
