I know this is an older thread, but we have been dealing with this issue now for 24 days. I've been on chat with support multiple times, and they always end with "this is a known issue and we are working on it". I then receive an automated response stating the issue is on my side with a help link attached on how to fix a "101" error, which is completely different. I then have to ping support again and the cycle starts all over.

Has anyone been able to get this resolved? It is impacting 2 of our accounts only. We are looking at other options now to move off QuickBooks as I cannot get anyone to fix our issues.