I can see that you did everything to get your snap receipt working, jlemon.
I understand that you've had a tough time with all the challenges you've faced. Since you've already performed all troubleshooting steps, I recommend contacting our customer care team. They've got the experience to ensure that your concerns are addressed thoroughly.
To reach our support:
- In your QuickBooks Online account, go to the Help menu.
- Hover to the Search tab, then click Contact Us.
- Type in a short description of your issue and concern in the box provided.
- Click Continue.
- Select the Chat or Callback option.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT.
Moreover, you can upload your receipts from your computer or Google Drive. Refer to this article for more detailed information: Upload receipts and bills to QuickBooks Online.
You can return to this thread if you require further assistance uploading your receipts. Just tap the reply button to enter your response. I'm always here to back you up.
