Hello there, Scott. I understand the importance of processing your sales receipts and updating a scheduled transaction. Let me route you to the right support to help you get back to operation.
Since you already did some browser troubleshooting steps and cleared your browser's cache but still received an error, I recommend reaching out to our Customer Support team. They have the right tools to pull up your account in a secure manner and help isolate the error to find the best solution that fits.
You can follow the steps to contact us:
- Open your QuickBooks Online account.
- Click on the Help icon.
- Select the Search tab, then click Contact Us.
- Provide the details of your concern, then click Continue.
- Choose an option you want to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Also, you can check when QuickBooks deposits customer payments into your bank account.
The Community is always here to help you if you need further assistance managing your sales receipts and other concerns with QuickBooks. Stay safe and have a good day!
