Hi there, Kim.
I understand that processing payments directly using card reader on your desktop without needing to switch to a mobile device is more convenient. However, a direct connection to a desktop via cord only enables the Swipe method. When you connect the QuickBooks Chip and Magstripe Card to the GoPayment app, you can use it for tapping and swiping.
I encourage you to submit feedback about the limitation:
- Select the Help option.
- Select the Send Feedback Online option.
- Select the Product Suggestion option. A pop-up window displays.
- Enter your feedback suggestion.
- Click the Send Feedback button. The feedback is sent.
You can also check about updating card readers for your additional reference.
Feel free to go back to this thread if you have morewuestions mind. Take care and have a good one!
