I understand how you want to make the process simple and easy. I'll guide you on how you're going to do about it, Claire.
Initially, since your billing is tied up to Apple, you'll want to cancel your subscription with them. Once done, call the Apple Support Team to verify if the account has been successfully canceled.
Next, contact our support team to check and arrange with them how you can transfer your billing. They have the tools to pull up your account in a secure environment. Also, accepted cards with QuickBooks include Visa, MasterCard, American Express, and Discover.
Here's how to reach out to our support team:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Please know that our support hours are available from Monday to Friday 6 AM to 6 PM Pacific Time and Saturday 6 AM TO 3 PM PT.
Furthermore, once you can manage your account, learn from this article how you can view your subscription information, update or change your payment method, change your billing schedule, and cancel your subscription: Manage Billing, Payment, And Subscription Information In QuickBooks Online.
Let us know if you still need help with your billing. We're here to make sure everything is covered. Have a nice day!
