Hi there, RentalMan40.

Thanks for reaching out and letting us know about your experience with the online banking feature in QuickBooks Online (QBO).

I want to ensure this gets resolved. But before doing so, I'd like to verify the name of the bank account that shows missing transactions. And did you get an error message? Any additional information will get us closer to the resolution and check if there's an open investigation about this.
 
We're looking forward to hearing from you. Have a great day!