Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forΒ
Get 50% OFF QuickBooks for 3 months*
Buy nowAfter the update. Now when I send an Estimate, the email received by my customer comes with "Invoice Number" which is the Estimate number instead. "View Invoice" link which when clicked open the Estimate approval page. "Balance Due" with nothing in it. The email body makes reference to the Estimate.
This is getting my customers confused as ther link pops up to the eye and they reaching questioning why they're getting an invoice instead of an Estimate.
4 hours on the phone with three different support levels ending up in a "we'll reach out with a solution..." a week ago and silently the service request was closed, no a word from QB and issue persist. I feel I'm alone on this one and QB doesn't really give a dime about their curtomes and many out there share my sentiment.
See image for details